TRANSINDONESIA.CO – AirAsia Indonesia is named Best National Airline at the prestigious Bali International Customer Satisfaction Award (BICSA) 2015 in Denpasar.
AirAsia Indonesia Station Manager in Bali Garry Stefiano Wulyardhi represented the airline to receive the accolade during the awarding night at Harris Kuta Bali on Sunday.
Bali International Customer Satisfaction Award (BICSA) was initiated by The Royal Bali Network International in 2011 to recognize influential companies ranging from airlines, hotels and restaurants to hospitals, banks and media companies in Bali as a form of appreciation for their best practices. Winners of each category were identified based on judges scoring and online voting system.
AirAsia Indonesia President Director Sunu Widyatmoko said, “This is the second time we are named the Best National Airline by Bali International Customer Satisfaction Award after winning the award in 2013. We are truly honored and sincerely thank our guests for their support. I would also like to thank our amazing team of Allstars for their dedication in delivering the best service to our guests.”
Sunu added, “AirAsia Indonesia has always been the people’s airline and we are committed to further serve as catalysts for economic growth in other industries and develop Bali tourism.”
AirAsia Indonesia currently serves 5 domestic routes (Jakarta, Bandung, Yogyakarta, Solo and Surabaya) and 6 international routes (Perth, Darwin, Kota Kinabalu, Bangkok, Kuala Lumpur and Singapore) from and to Bali, and has carried over 40 million guests within 11 years of operations. Bali hub contributes 36% to AirAsia Indonesia’s total number of guests in 2015.
On 16 December, AirAsia Indonesia was also named ‘Indonesia Leading International Low Cost Airline’ for the second consecutive year by the Indonesia Travel and Tourism Awards Foundation (ITTA).(Nuk)